Gutters and downpipes

Gutters After a Storm

A gutter hanging off after the wind looks minor. An overflowing gutter soaking the wall all winter is how damp gets into a house. Brackets, joints and downpipes are usually fixed in the same visit as the roof.

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Pulled, blocked, cracked

  • Pulled away: wind or the weight of water and leaves snaps brackets or pulls the fascia screws.
  • Blocked: leaves, moss off the roof and broken slate fragments block the outlet, and the gutter overflows over the front.
  • Joints leaking: the seals between lengths dry out and drip onto the wall.
  • Downpipes knocked off their brackets or disconnected at the gully.

Water down the wall is damp inside

Water pouring over a gutter runs down the wall, soaks the render or brick and shows as damp inside, often mistaken for a roof leak. Insurers' own advice before a storm is to clear gutters and check drains aren't blocked with leaves, and displaced gutters and downpipes are a typical minor storm claim.

Water coming in? Do this first

  1. Stay safe. Don't go on the roof or up a ladder in wind or rain. Keep clear of anything hanging loose.
  2. Catch the water. Buckets under drips, move what you can, and switch off lights or sockets near the wet.
  3. Take photos and video of the damage inside and out, close up and wide, once it's safe.
  4. Get a roofer out for a temporary repair, and keep every receipt. Insurers usually pay for temporary repairs.
  5. Tell your insurer as soon as you can.

What's happened

Tell us what's happened in 3 taps

Tap what's wrong and leave your number. It goes to one roofing company that covers your area, and they ring you back, 6am to 7pm, seven days a week.

What's happened?

Pick the closest. The roofer will ask the rest.

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Questions people ask

Is a fallen gutter an emergency?

Not usually, unless it's hanging over a path or door. Get it down safely or fenced off, and send the form for a repair.

Can the gutters be cleaned at the same visit?

Usually. Ask when the roofer rings.

Roof damaged? Tell us in 3 taps

One local roofer rings you back, 6am to 7pm, seven days a week. Free, no obligation.